Quaintrelle Group

Pretoria East’s Premier Refinement Studio for Confidence, Poise and Excellence

Quaintrelle Group is the city’s leading destination for cultivating confidence, poise, and excellence in individuals of all ages. Founded by Lisa Robertson, Quaintrelle Group empowers youth, women, and professionals to communicate, present, and lead with assurance and authenticity. Through its expertly designed refinement programs, workshops, and mentorship sessions, the studio transforms personal presentation and performance into art, making excellence an achievable daily practice.

Situated in the stylish Shere Lifestyle Centre on Graham Road, Quaintrelle Group combines a welcoming, graceful environment with world‑class standards of training in etiquette, style, and personal development.

The Meaning Behind “Quaintrelle”

The term Quaintrelle originates from Old French, meaning elegant, graceful, and beautifully refined. A Quaintrelle embodies passion expressed through personal style, charm, and the pursuit of life’s finer qualities.

At Quaintrelle Group, this ideal extends beyond appearance, it represents an approach to life that is confident, poised, and intentional. To be a Quaintrelle is to embody grace in action, refined, confident, and self‑assured in every sphere of life.

Comprehensive Programs and Services

1. Youth Excellence Programs

Empowering young girls and boys to stand tall with confidence, social grace, and a strong sense of self. The Youth Excellence Programs develop interpersonal and leadership skills through:

• Etiquette and social conduct
• Confidence and public speaking
• Posture, presentation, and self‑image
• Fine dining and table etiquette
• Friendship, teamwork, and character building
• School enrichment workshops and holiday programs

Pricing: R2,000 per individual / R1,800 per person for group sessions.
Special Offer: Discounted group rate for 4+ bookings on the Excellence Programs.

2. Corporate Excellence Programs

Designed for companies and professionals who value development through refinement, these programs elevate service standards and teamwork while inspiring client confidence. Core focus areas include:

• Communication and professional etiquette
• Service excellence and client care
• Grooming, image, and workplace presentation
• Leadership and executive presence
• Brand representation and team alignment
• Makeup and style workshops for staff

Training is offered at Quaintrelle Studio or on‑site, with custom corporate packages available. Organisations can expect measurable improvement in confidence, communication, and brand cohesion.

3. The Gentleman’s Code

This empowering program shapes modern men and boys into well‑mannered, confident, and capable individuals. Through lessons on:

• Manners and social etiquette
• Dress code and personal grooming
• Leadership and respect
• Communication and presentation
• Transition from teen to young adult

Pricing: R2,000 per individual / R1,800 per person for group sessions.

4. Women’s Refinement & Mentorship

Quaintrelle Group’s women’s programs celebrate elegance and strength. Designed for women at every life stage, these sessions nurture confidence, grace, and composure. Topics include:

• Personal refinement and poise
• Confidence and public presentation
• Graceful living and lifestyle management
• Bridal and newlywed refinement
• Mentorship by Lisa Robertson

Rates: R650–R850 per hour or customised workshop rates on request.
Each session is a personalised journey into elegance and empowerment.

5. Private Mentorship by Lisa Robertson

Available exclusively for clients seeking personal, professional, or social growth, these one‑on‑one sessions focus on leadership presence, interpersonal connection, and personal goal alignment. Lisa brings empathy, experience, and attentive guidance to help clients navigate transitions and unlock clarity for their next chapter.

6. Gift Vouchers

Elegantly presented and fully customisable, the Quaintrelle Group Gift Vouchers are ideal for birthdays, graduations, and special milestones. They can be redeemed for any program, from etiquette workshops to personal mentoring sessions.

7. School and Institutional Partnerships

Quaintrelle Group collaborates with schools, academies, and hospitality institutions to deliver structured development programs in etiquette, presentation, and leadership. These partnerships foster a culture of respect, confidence, and refinement among learners and staff, reinforcing lifelong skills and values.

Please note: Business hours are by appointment only.

Workshops, Memberships and Community Offerings

From interactive workshops like the UBELLA Makeup Workshop by Alicia Joubert to the exclusive Ladies CLUB25 membership, Quaintrelle Group continuously creates opportunities for learning and self‑expression. CLUB25 members enjoy special events, exclusive offers and ongoing access to the studio’s most popular experiences.

A Mission Rooted in Refinement and Empowerment

At the core of Quaintrelle Group’s philosophy lies a passion for empowering people through etiquette, self‑confidence and identity development. The mission: to ignite excellence in people from all backgrounds, transforming confidence into a skill that lasts a lifetime. Every client, whether a child, corporate professional or aspiring model, leaves feeling more capable, assured, and polished.

Quaintrelle Group’s attention to detail and bespoke approach set it apart. It is more than training, it is refinement for life.

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